Roll Blox · Reinelt Games
Delete your account and data.
You can request deletion inside Roll Blox or by email if you no longer have the app.
Request by email
Email reineltgamesdeveloper@gmail.com with the subject Roll Blox account deletion request. Include your player name and say that you want your account and associated data deleted.
We may ask for additional information to verify ownership before acting. Do not send your Google password, sign-in codes or payment card details. You do not need to reinstall the game to make a request.
Delete selected data without deleting your account
You can also email the support address above to request deletion of a support report or other account-associated data while keeping your game account. Identify the report or data you want removed and include your player name or Support ID if available. We verify ownership before acting. Some purchase or fraud-prevention records may need to be retained as explained below.
Delete from the game
- Open Settings → Account.
- Press and hold Delete Account until the confirmation appears.
- Read the warning and confirm if you want to proceed. Keep an internet connection during the request.
Reset Progress is a separate action. It is not a request to delete your server account.
What is deleted?
The request covers your game account, player profile, associated saved progress, challenge progress and leaderboard information held by Reinelt Games. Local data and linked cloud data are handled by the in-game deletion flow when it is available. If you used earlier test versions, identify that in your request so historical records can also be reviewed.
Detailed operational audit copies expire during scheduled maintenance. Limited one-way deletion markers can remain so an old installation or backup cannot recreate a deleted account.
What may be retained?
Limited purchase, fraud-prevention or legal records may need to be retained for those purposes. Google Play purchase history and your Google account are controlled by Google. Deleting Roll Blox data does not delete your Google account or automatically refund purchases.
Timing and help
Our existing deletion policy is to remove account data within 30 days of a verified request, except for records that must be retained for the purposes above. Contact support if you have not received a response.